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Print preview

PostPosted: Sat Feb 01, 2020 5:27 pm
by CanvasWorks
When I arrange text on a page to print at a specified size (stitches per inch) and click 'print preview' the program freezes. No matter how I attempt to go back, all I get is a bell sound. I have to restart in order to continue. How to I fix this?

Re: Print preview

PostPosted: Mon Feb 10, 2020 10:54 pm
by DPSoftware
Are you able to preview any designs ?
If preview never works, try printer setup and set a lower quality of print or smaller paper size.
Does the total number of pages look sensible ?
If its specific designs, you can email a test design that is not working and I can look at it. If you set the print settings you are using, close the print dialog and then save and attach to an email, I will have all your settings too.
Let me know the version and build reported in "About" from the Help menu so I can test with the same version.