No grid displaying

Any questions about the use of Cross Stitch Professional for Mac OS X

No grid displaying

Postby woolymammoth » Sun Mar 13, 2016 10:45 pm

Designs created on the Windows version of the software do not display a grid. The grid shows in a print preview and it prints, but does not appear on the monitor. Designs created with the Mac version do display a grid. This is on the latest version, 3.0.20
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Re: No grid displaying

Postby woolymammoth » Sun Sep 11, 2016 9:02 pm

Still waiting for a response
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Re: No grid displaying

Postby DPSoftware » Mon Sep 12, 2016 11:56 am

Download latest vesion from either the original delivery website or the registered users area and this should be fixed.

It was due to the difference in the way colours are stored between Windows and Mac versions and an the conversion being missed out on the screen grid colour. Windows stores RGB in 3 bytes and the 4th byte just indicates its an RGB colour. The Mac version uses the 4th byte to store transparency. Colours were being read from the Windows version as black but transparent.
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