English language
versions
If you purchase an english
language version of the software then provided it
is not a pirate copy, you will get full support
from DP Software UK regardless of country of
purchase. Do be aware that if you import from
outside Europe, you will get charged tax on receipt
of the package plus a collection charge from the
post office.
Our US distributor does
not handle technical questions so please contact us
in the UK.
Upgrades are also
available regardless of the country of
purchase.
Non-English language
versions
If you purchase a
non-English language version then we will do our
best to answer any support questions but do bear in
mind that we only speak English at DP Software UK.
If your message is not in English we may have to
use a software translator or pass your enquiry to
our overseas distributor for translation.
Our distributors of
non-English versions are normally happy to answer
questions in their language but only if you have
purchased a version in the appropriate language.
Please do not ask our overseas distributors to
support your English language software as they are
not paid to do this - contact us in the
UK.
Updating your Platinum
version can be done through the automatic update on
the Help menu.
To upgrade from an earlier
non_English version to Platinum, please contact
your local distributor.
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